Privacy statement
The relationship between therapist and client is a central value at ISP Groningen. Confidentiality plays a crucial role in this relationship and we treat personal data with care. This privacy statement tells you how your data are handled.
Your file
The law requires that psychotherapists create a file for each client. This file records the data that are necessary to provide good care. The law obliges us to keep the files for fifteen years. These files are kept in a safe place.
Your rights
As a client, you are entitled to view or request a copy of the information included in your file. If you find factual inaccuracies in the file, you can ask to improve or supplement this information. If you do not agree with the information included in the file, you can request to add your own view to the file. I only can reject your request if I believe that the interests and safety of others, for example your children, are being damaged.
Confidentiality
The sessions are confidential and no information is shared with anyone outside ISP Groningen. This means that I only speak about you with others with your explicit consent. You will also be asked to complete an anonymous questionnaire at the beginning and at end of the treatment. The content of the sessions may anonymously be discussed with a supervisor or during intervision with colleagues, who abide by the same professional codes. No personal information will be revealed to a third party without your consent, unless you pose a danger to yourself or somebody else. In such a case, as a rule, we will contact you to discuss the situation.
Complaints
The founder of ISP Groningen, Corinna Ostafin-Hermann, is a member of NVRG (Lid Nr. 14267) (Nederlandse Vereniging voor Relatie en Gezinstherapie). She abides by the professional ethical codes of this organization. In case of unresolved complaints with the therapist, the complaints or disputes committees of the NVRG can be approached.
More information
For more information about exercising your rights, please call or email Corinna Ostafin-Hermann, the founder of ISP Groningen, MA Clinical Psychology, Systemic Therapist.
Contact information
ISP Groningen
Van Ketwich Verschuurlaan 98
9721 SW Groningen
info@ispgroningen.com
0031 (0)6 301 29 75